1. Introduction
By visiting Mughal Golden House, you agree to these terms and conditions. These terms apply to all customers and visitors of our showroom and website. If you do not agree with any of these terms, kindly refrain from using our services.
2. Use of Our Services
- All jewelry is available for in-store viewing and purchase only.
- Customers must visit our showroom for placing orders, making payments, and collecting their purchases.
- We do not offer online sales, delivery, or shipping services.
- Misuse, unauthorized reproduction, or redistribution of website content, images, or product descriptions is strictly prohibited.
3. Orders & Payments
- Orders are processed only after full payment confirmation.
- All custom orders require an advance payment, which is non-refundable.
- We accept cash payments and bank transfers.
- Prices are subject to change without prior notice, based on market fluctuations.
- Customers are responsible for reviewing the details of their orders before finalizing the purchase.
4. Returns & Exchanges
- Customized jewelry is non-refundable and non-exchangeable.
- Exchanges are allowed within 7 days, provided:
- The item is unused and in its original condition.
- The original purchase receipt is presented.
- The jewelry has not been altered, resized, or damaged.
- Exchange eligibility is subject to inspection by our experts.
5. Warranty & Liability
- We guarantee the authenticity and quality of our jewelry.
- Our jewelry comes with a purity certification to ensure customer trust.
- Any third-party modifications, polishing, or repairs will void the warranty.
- We are not responsible for:
- Any loss, theft, or damage to jewelry after purchase.
- Allergic reactions caused by jewelry materials.
- Any errors due to incorrect information provided by the customer at the time of purchase.
6. Pricing & Availability
- The availability of jewelry designs and prices may change at any time.
- We do not guarantee the availability of specific designs or pieces.
- Promotional offers and discounts, if applicable, will be clearly stated and are subject to terms.
7. Privacy & Data Protection
- Any personal information shared with us will be kept confidential and secure.
- We do not store or share customer payment details.
- Customer contact information may be used for order communication, promotions, or updates.
8. Dispute Resolution
- Any disputes regarding transactions or services will be addressed in-store.
- If necessary, legal action will be handled under the laws of Pakistan/Punjab.
9. Contact Us
For inquiries, concerns, or further details, please contact us:
📍 Store Address: Main Bazar, Hajiabad, Faisalabad
📞 Phone Number: +92 300 9660 966
📧 Email: info@mughaljewelers.com
